The Rerun Effect

Why People Tune You Out And How To Break Their Pattern

We underestimate how quickly people stop listening.

Not because they dislike us.

Not because they disagree with us.

But because they think they already know what we’re about to say.

That is the Rerun Effect.

Once you see it, you cannot unsee it.

Think about how you watch your favorite shows.

Friends. The Office. How I Met Your Mother.

You let the episodes run in the background because your brain already knows the beats.

Predictable. Familiar. Comfortable.

No effort required.

People do the exact same thing with your voice in meetings.

The moment the room decides they know your rhythm, your tone, your pattern, they stop giving you their attention.

They browse tabs.

They answer emails.

They nod politely while mentally planning dinner.

This is especially brutal in virtual environments.

Six people on a call.

Four are multitasking.

One is half-listening.

And you are speaking into a void that looks attentive but isn’t.

Why?

Because your delivery has become a rerun.

A predictable replay of “what you always sound like.”

How the Rerun Effect Shows Up

It shows up in three ways.

Predictable openings. Predictable pacing. Predictable rambling.

A meeting starts with the same polite script:

“Good morning everyone, hope you’re doing well. Beautiful weather in California today…”

And the audience mentally switches off.

They’ve seen this episode.

They know the plot.

Or someone answers a question with a stream of half-thoughts:

“Yeah so we talked to the supplier… let me loop Ali in… one moment… so basically…”

The listeners know where this goes.

Nowhere.

The Rerun Effect kills attention because predictability kills curiosity.

Your real question: how do I break the pattern?

Simple.

Surprise the room.

Interrupt their expectation.

Shift the energy before they have a chance to go on autopilot.

Not by being theatrical.

Not by being loud.

But by being intentional.

Five moves that instantly reset attention

First, change your tone. Change your cadence. Change your presence.

When your voice is flat, the room goes flat.

A variation forces the brain to re-engage.

Second, open with a story instead of pleasantries.

Stories pull people in.

Pleasantries push people away.

Third, hold eye contact with purpose.

Looking at someone makes them choose to stay with you.

Looking at everyone makes the room choose to follow you.

Fourth, add a challenge. A quiz. A “guess what happens next.”

A slight tension ignites curiosity.

Curiosity anchors attention.

Fifth, show something new on the screen. Not wallpaper slides. Not five-minute stills.

Movement creates engagement.

Stagnation creates reruns.

These are small shifts.

But small shifts rewritten consistently create new expectations.

And new expectations bring attention back.

The deeper point

People don’t tune out because they’re rude.

They tune out because their brain thinks it has seen the episode already.

Your job is to make every interaction feel like a new episode worth watching.

Fresh. Focused. Intentional.

Not loud.

Not dramatic.

Just unexpected enough that the room realizes:

“This is not a rerun. I need to pay attention.”

That is how influence is built.

That is how presence is sharpened.

That is how leaders speak so people don’t just hear them but stay with them.

The Ben Franklin Effect

“He that has once done you a kindness will be more ready to do you another, than he whom you yourself have obliged.” – Benjamin Franklin

The Ben Franklin Effect, a psychological phenomenon named after the famous American founding father, offers a surprising and counterintuitive approach to winning people over and advancing your career. As Franklin’s quote suggests, asking someone for a favor can be more effective in gaining their support than doing them a favor first.

The Ben Franklin Effect

Imagine your career as a rocket ship, ready to launch into the stratosphere of success. Just as a rocket needs a launch pad and boosters to propel it skyward, your career needs the support and mentorship of influential people to reach new heights. But how do you gain their favor and turn critics into allies?

The person who receives the most favors is the one who knows how to return them.

Thiruman Archunan

The key lies in the Ben Franklin Effect. By strategically asking for favors from the right people, you create cognitive dissonance in their minds. They subconsciously justify their actions by believing they must like you, otherwise they wouldn’t have done you the favor. This subtle shift in their perception can transform indifferent or even adversarial colleagues into supportive allies.

To apply this effect to your career advancement, start by building genuine relationships and seeking small favors, such as asking for advice or recommendations. As you progress, look for opportunities to collaborate on high-visibility projects or gain introductions to key stakeholders. Remember, the goal is not to manipulate others, but to create mutually beneficial relationships that help you grow and succeed.

The successful networkers I know, the ones receiving tons of referrals and feeling truly happy about themselves, continually put the other person’s needs ahead of their own.

Bob Burg

As you navigate the corporate landscape, remember that the Ben Franklin Effect is just one tool in your career advancement toolkit. It requires tact, timing, and a focus on building authentic connections. By combining this strategy with a genuine desire to help others and provide value, you’ll create a powerful network of supporters who will champion your success.

Consider the story of Michael, a talented VP of Operations who aspired to become the company’s next Chief Operating Officer (COO). He knew that to reach this goal, he needed the support of the current COO, Lisa, a renowned industry leader known for her strategic insights and influential network. However, Lisa had little reason to notice Michael, let alone champion his career growth.

Instead of trying to impress Lisa with his achievements or doing her unsolicited favors, Michael decided to apply the Ben Franklin Effect. He approached Lisa after a board meeting and asked if she could recommend any leadership development programs or executive coaching resources that had been instrumental in her own career journey. Lisa, flattered by the request, shared her experiences and offered to connect Michael with her own executive coach.

That simple favor request sparked a mentoring relationship that accelerated Michael’s path to the C-suite. Lisa began to see Michael as a high-potential leader and took him under her wing. She provided guidance, shared invaluable insights, and even advocated for his promotion to COO when she decided to step down. By asking for that initial favor, Michael had turned a distant executive into a committed sponsor who played a pivotal role in his ascent to the C-suite.

“The successful networkers I know, the ones receiving tons of referrals and feeling truly happy about themselves, continually put the other person’s needs ahead of their own.” – Bob Burg

As you navigate the path to executive leadership, remember that the Ben Franklin Effect is just one tool in your career advancement toolkit. It requires tact, timing, and a focus on building authentic connections. By combining this strategy with a genuine desire to help others and provide value, you’ll create a powerful network of supporters who will champion your success.

So, take a lesson from one of history’s most influential figures and start turning critics into allies, one favor at a time. As you do, you’ll unlock new opportunities, gain valuable mentorship, and propel your career to new heights. The sky’s the limit when you harness the surprising power of the Ben Franklin Effect.

John Maynard Keynes’s The General Theory


In the realm of economic literature, few works have had a profound impact on shaping modern economic thought as John Maynard Keynes’s “The General Theory of Employment, Interest, and Money.” Chapter 12 of this seminal book delves into the role of expectations and the psychology of economic actors, shedding light on their influence on business and investment decisions. In this blog post, we will explore the key concepts presented in Chapter 12 and their implications for professionals in the business and investment world.

  1. The Psychological Factors of Decision-Making:
    Keynes argues that economic decisions are not solely driven by rational calculations of potential gains and losses. Instead, human psychology plays a crucial role in shaping business and investment behavior. The general state of confidence, or “animal spirits,” can greatly impact economic outcomes.
  2. Uncertainty and Expectations:
    Chapter 12 emphasizes the importance of uncertainty and the role it plays in economic decision-making. Keynes differentiates between risk and uncertainty, stating that while risk can be quantified and insured against, uncertainty involves situations where the likelihood of future outcomes cannot be accurately determined.
  3. The Impact of Expectations on Investment:
    Investment decisions are heavily influenced by the expectations of future profitability. Keynes notes that these expectations are subjective and can be shaped by a variety of factors, including market sentiment, rumors, and personal beliefs. When expectations are positive, investments tend to increase, leading to economic growth. Conversely, negative expectations can lead to a decline in investment and economic contraction.
  4. Government Intervention:
    Keynes argues that during times of economic downturns and depressed business expectations, government intervention becomes crucial to stimulate investment. By employing fiscal policies such as increased public spending, tax cuts, or monetary policies like lower interest rates, governments can boost confidence and encourage private sector investment.